Unique application form for RM


Please download and fill out the RM form to start the replacement procedure of Sinapsi products an send it to This email address is being protected from spambots. You need JavaScript enabled to view it. .

After that our authorization document will be sent. The number of RM which allows the goods return in repair is shown in the document, it must be indicated in the transport document.

The shipment must be made carriage free at our headquarters in Via delle Querce, 11/13 – 06083 Bastia Umbra (PG) ITALY.

DOWNLOAD HERE the unique request form for RM

or go to the support page of the Sinapsi s.r.l. corporate website using the following link  https://www.sinapsitech.it/en/customer-service/

We are SINAPSI, we are Italian and we have been passionately involved for almost 20 years in engineering, producing and distributing
devices and systems for monitoring consumption, energy and all sizes in the field.
Through our work we believe and want to generate savings, sustainability and give value to those who use our devices and contribute to a better world.